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Posts: 3
Registered: ‎03-07-2019

Digital copy code for Aqua Man

I recently purchased the 4k steel book copy of Aqua Man and on 4/4 and read that in this weekly ad when purchased the 4K steel book copy you will get the digital code before the movie is out. I have not receive a code for the digital copy. Please explain where I can get the code or why there’s a problem sending it out the code??
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Registered: ‎12-23-2016

Re: Digital copy code for Aqua Man

Hi, Terrancejoy,

 

Welcome to the Best Buy Community forums. I’d be happy to look into your purchase to see if it should have qualified for that code.

 

Please send me a private message, through the link in my signature, with your name, email address, phone number, and order number. I’ll check it out and see what’s possible.

 

Sincerely,

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎03-07-2019

Re: Digital copy code for Aqua Man

Still wasn’t given the answer to why I haven’t receive my code, and something I will not do now for pre-orders. Just disappointed that it was never sent out or couldn’t be resent again, and the problem wasn’t solved.
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Registered: ‎07-23-2018

Re: Digital copy code for Aqua Man

Hey, Terrancejoy,

 

When you private messaged us Sarah asked if you could confirm the telephone number and email address you used for the order. Unfortunately, we didn't hear back from you after that. Smiley Sad   

 

If you can send us a Private Message with that information, we're glad to assist! 

Austin|Social Media Specialist | Best Buy® Corporate
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Posts: 3
Registered: ‎03-07-2019

Re: Digital copy code for Aqua Man

I did send, and reply back with a message back on what Sarah need for my information. As soon as I got that message I replied back.
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Posts: 570
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Registered: ‎07-23-2018

Re: Digital copy code for Aqua Man

[ Edited ]

Terrancejoy,

 

Strange! I'm not seeing your reply. Will you please send us another Private Message by using the button in my signature?

Austin|Social Media Specialist | Best Buy® Corporate
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