12-18-2021 05:11 PM
12-19-2021 01:42 PM
Hi there, Sarah090899.
Thank you for checking in with us. It is always exciting when a bonus item comes with a purchase, so I understand why you’d want to be sure you receive what you qualified for. While going to the store would be one way to resolve this, from experience, I know taking a small child along isn’t necessarily ideal. I’d love to see if I may have any alternate options to assist.
If you’re still in need of support, please send me a Private Message. That will allow me the opportunity to securely collect the necessary information. To send Private Message, simply select the darker blue icon, which is located across from my signature.