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Posts: 1
Registered: ‎02-23-2022

Didn't Receive Price Match Refund Confirmation



I bought an iPad Mini 6 in store and realized when I got home that it's cheaper on Amazon. I chatted with a Best Buy agent and she said that she applied a refund of the difference to my original payment method and that it may take 1 billing cycle to receive.


However, I never received a refund confirmation email (I did get the chat transcript). 


I just want to make sure that I will get the price match refund before the deal goes away on Amazon. Is there any way I can get the refund confirmation? Should I try submitting the price check through my order history where it indicates Return and Support options and select price match?


Thank you!

Posts: 196
Topics: 5
Kudos: 18
Solutions: 10
Registered: ‎11-03-2021

Re: Didn't Receive Price Match Refund Confirmation

Hey there, ringabel,


Thank you for joining us here on our community forums. I am glad you were able to get that price matched.


Refunds or price matches will be available within your My Best Buy account.


I would be more than happy to double check if you’d like. To get started, please private message me your:


full name

phone number

email address

order number


Best regards,

Kayden|Social Media Specialist | Best Buy® Corporate
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