02-23-2022 04:14 PM
Hello!
I bought an iPad Mini 6 in store and realized when I got home that it's cheaper on Amazon. I chatted with a Best Buy agent and she said that she applied a refund of the difference to my original payment method and that it may take 1 billing cycle to receive.
However, I never received a refund confirmation email (I did get the chat transcript).
I just want to make sure that I will get the price match refund before the deal goes away on Amazon. Is there any way I can get the refund confirmation? Should I try submitting the price check through my order history where it indicates Return and Support options and select price match?
Thank you!
02-24-2022 04:11 PM
Hey there, ringabel,
Thank you for joining us here on our community forums. I am glad you were able to get that price matched.
Refunds or price matches will be available within your My Best Buy account.
I would be more than happy to double check if you’d like. To get started, please private message me your:
full name
phone number
email address
order number
Best regards,
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