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New Member
Posts: 1
Registered: ‎12-18-2021

Did not receive refund through credit card

So I returned a razer viper ultimate today, since I purchased it using a 70$ giftcard and paid the rest using a credit card.

I received the gift card over the counter, but have not yet received the refund for my credit card. Stuff said that the refund will be issued in a few minutes, but it is been a few hours and I still have not received it. 

 

Trusted Contributor
Posts: 2,709
Registered: ‎02-07-2011

Re: Did not receive refund through credit card

Depends on your bank, brings that they are now closed until Monday it may even take a few days
Posts: 413
Topics: 15
Kudos: 58
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Registered: ‎02-08-2019

Re: Did not receive refund through credit card

Hi, JustSomeDude.

Thanks for connecting with us through our Community Forums. While we recognize that your attempting to get a resolution to a problem, we glad you’ve reached out to us for help.

If ever a product doesn’t fit their needs, we want customers to have a seamless process when conducting a return, and not have to fret about when they would see their funds returned to them. So, we apologize for the delay in assisting you.  To determine what has occurred, we’d ask that you supply us privately your name, phone and email by selecting the corresponding blue button near my signature so we can verify and access your account.

We hope to hear from you soon.

Wesley|Social Media Specialist | Best Buy® Corporate
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