06-28-2019 09:19 PM
07-04-2019 10:19 AM
Hey there tinaharris2020,
Thank you for sharing your experience with us here on the Best Buy forums.
We appreciate you taking the time to help us understand what happened with your experience so that we can make changes to improve our processes.
Could you please send me a private message with your full name, phone number, and email address?
You can do this using the blue "Private Message" button to the right of my signature below.