01-03-2020 05:23 PM
01-04-2020 01:41 PM
01-06-2020 01:11 PM
Welcome to the Best Buy Community forums. That's a lot of money to have tied up in a refund that hasn't come through. I'd be happy to look into this to see what is possible.
Can you please send in a private message by using the link in my signature? I'll need your name, email address, phone number, and the customer service PIN from the bottom of your return receipt.That'll let me review this for you.