08-16-2019 10:59 PM
08-19-2019 12:39 PM
Good day, uvangel915,
Thanks for writing to us here on the Forums, and welcome!
I would be a bit confused about this too, and I hope that our team is able to look deeper into this with you to try and help out. In order for us to get started, we will need some more information about your order. When you have a moment, please send us the following information in a Private Message:
To send a Private Message, you can click on the blue button next to my name in my signature.
I look forward to hearing from you!