03-08-2022 01:07 AM
I ordered the S22 Ultra 512 on February 11th. I was told it would be in the store on the 25th. Since it's been late I've been back to the store once and called customer service another time. I was told both times that "it would arrive" by a different time. Both times have passed and I've been given no updates. I need to know when I should expect its arrival or I'm going to cancel and go elsewhere. No updates is extremely frustrating.
03-08-2022 08:15 AM
Thank you for reaching out to us on our Online Community Forums!
I'd love to look a bit closer into your order to see what updates I may provide. I do know that there is a delay in receiving these new devices and orders are being processed as they were received.
Please send us a private message with your full name, phone number and email.
03-11-2022 02:07 AM
This topic has been moved to its own thread under the board Best Buy Store Purchase for further review.