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Posts: 1
Registered: ‎03-08-2022

Delay on Galaxy S22 Ultra

I ordered the S22 Ultra 512 on February 11th. I was told it would be in the store on the 25th. Since it's been late I've been back to the store once and called customer service another time. I was told both times that "it would arrive" by a different time. Both times have passed and I've been given no updates. I need to know when I should expect its arrival or I'm going to cancel and go elsewhere. No updates is extremely frustrating. 

Posts: 76
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Kudos: 16
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Registered: ‎01-17-2020

Re: Delay on Galaxy S22 Ultra

Hello, Fdojohn,


Thank you for reaching out to us on our Online Community Forums!


I'd love to look a bit closer into your order to see what updates I may provide. I do know that there is a delay in receiving these new devices and orders are being processed as they were received.


Please send us a private message with your full name, phone number and email.

Blue|Social Media Specialist | Best Buy® Corporate
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Posts: 3,495
Topics: 79
Kudos: 133
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Registered: ‎10-19-2017

Re: Delay on Galaxy S22 Ultra

This topic has been moved to its own thread under the board Best Buy Store Purchase for further review.