04-09-2021 03:10 PM
04-09-2021 03:56 PM
Hey there, Chris82773,
Welcome to our community! Thank you for taking the time to connect with our team, and for sharing your experience with us here. I can understand wanting to see what may be possible to get the best pricing on your appliances. While we would not be able to accommodate that request, please know that we do offer our Price Match Guarantee should you find the same model at a lower price with an authorized retailer.
I truly appreciate your feedback regarding this! If you have any other questions or concerns that I may be able to assist with at this moment in time, please don't hesitate to let me know.
04-09-2021 04:11 PM
Were you requesting a price match, or simply asking for a discount "just because" you can go somewhere else if they refuse? If that's the case, I'm sorry, but a good manager could, and should tell you to go ahead. Customer service is not the same as allowing people to bully you and your employer. Does this tactic work for you often?
04-09-2021 04:22 PM