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Posts: 1
Registered: ‎10-29-2022

Customer Service desk

[ Edited ]

I visited best buy on Fletcher pkwy el cajon. I purchased the wrong ink, I was confused about the correct ink Mariam in the spiderman group was helpful she took the tim to explain the ink.i appreciate her professionalism willing to help. She is a great example of great customer service.


Isabelle {removed per forum guidelines}

Posts: 11,580
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Registered: ‎11-10-2008

Re: Customer Service desk

That's great to hear. On the bottom of your receipt there may be a link to a customer satisfaction survey with a customer pin you use to fill it out. They love the great feedback there as well! Of course these forums are not just for help with customer issues, they are also for asking questions about technology and other products before purchase so if you have any questions and may need some immediate answers, check here first. 

Best Buy Forums Super User since 2008. Please note I am not employed by Best Buy and I answer questions on my own time. If you find something helpful please add kudos to it. Should something solve your issue please remember to mark inquiries as solved.
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Registered: ‎07-23-2018

Re: Customer Service desk

Hello, Isabelle, 

Welcome to the Best Buy Forums. It is always nice to hear from a new community member, and we appreciate you taking the time to share your recent experience. As a consumer myself, I always try to recognize those who provide me with great service, so I understand why you’d want to do the same. It sounds like Miriam was able to help you get the ink you needed, which is great to hear. As hockeycanuckjc mentioned, you may receive an email containing a survey, which is a great way to share your feedback. I’d also be happy to share your feedback with the store leaders, as they would be in the best position to formally recognize Miriam’s efforts. 

If you would not mind sending me a Private Message, that would be the best way for me to collect the necessary information. Please include your email address and telephone number. To send a Private Message, simply use the darker blue icon, which is located across from my signature. I look forward to hearing from you!


Sarah|Social Media Specialist | Best Buy® Corporate
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