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Posts: 1
Registered: ‎04-05-2021

Customer Service In Store Purchase

[ Edited ]

I made my purchase on 3/14/2021 at the Roseville location. Harold {removed per forum guidelines} helped me figure out the best TV that fits not only my expecations, but my budget as well. He was very knowledgeable in the products he sold. He was understanding of my wants and needs. He had excellent customer service and made this process very easy and hassle free. I appreciated that he didn't push anything that was out of my price range and simply helped me with what I was there for. 


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{removed per forum guidelines}

Posts: 705
Topics: 31
Kudos: 138
Solutions: 49
Registered: ‎02-08-2019

Re: Customer Service In Store Purchase

Hey, msarmiento23,


Thanks for reaching out, and welcome to the Best Buy Forums! We love hearing about positive interactions that our customers had in store, and hearing about our blue-shirts going above and beyond with their customer service. I'm glad to hear that you had such a positive TV buying experience! 


I'd like to formally document this compliment here at the corporate campus, as well as pass your feedback onto the store. Please send me a private message, utilizing the link in my signature below, with your full name and phone or email address, and I can get started! 




Meg|Social Media Specialist | Best Buy® Corporate
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