01-03-2021 12:40 PM
01-07-2021 01:19 PM
Hi, bentleykatie,
Thanks for reaching out to us about your experience at our Barboursville location. This doesn't sound like the level of service that we strive for, and I'm saddened to hear about this interaction.
I hope that you got the assistance you needed in the store before the interaction at the check out. Going forward, I also hope that we can provide you with the customer service that we typically pride ourselves on.
So that I can document this feedback, please send us a private message with your full name and email or phone number, as well as the approximate time that this interaction occurred. I would be happy to document your feedback formally at the Corporate Campus.
Best,
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