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Posts: 2
Registered: ‎11-27-2020

Curbside pick up error ?

I attempted to pick up my curbside pick up order on 11/27/2020 at 11:20am i waited until about 12:40 before i decided to leave because no one was coming i figured i come the following day when it's less busy , at 12:00am midnight i get an email saying my items have been picked up but they haven't ! Please help I've tried calling customer service and the store by everything is closed at the moment and i need to have this notated so they can't try to say why i waited to seek help for this problem 

Posts: 6,667
Topics: 227
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Registered: ‎08-21-2017

Re: Curbside pick up error ?

Welcome, Mariojr70,

 

Thank you for taking the time to visit our community forums and for reaching out to us regarding your order. I place quite a lot of pick-up order myself and I know I would be surprised to see an email that my items had been picked up after leaving. I would be glad to see how I can help you with this.

 

Have you been able to contact this store since making this post? If not, I would be glad to reach out to them on your behalf to see what options are available at this time. I will need some more information in order to do so. Can you please send me a private message that includes your:

 

Full name

Email address

Phone number

Order number

 

You can send me a private message by clicking on the blue button at the bottom of this post. I look forward to your response.

AndrewB|Social Media Specialist | Best Buy® Corporate
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