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New Member
Posts: 5
Registered: ‎06-06-2016
Accepted Solution

Copy of old receipt

[ Edited ]

Hi,

 

I need a copy of the receipt for a purchase that I did on 11/27/2014 at the Milpitas store. I can see the purchase in the history on my bestbuy account. (user id is same as email for this forum) but there is no mechanism to get a copy of the receipt. Can you please help me with the same. 

 

Regards

K. {removed per forum guidelines}

Posts: 404
Topics: 20
Kudos: 64
Solutions: 77
Registered: ‎10-19-2017

Re: Copy of old receipt

[ Edited ]

Hey there, K, 

 

I would love to help! Was this an online order or one from in-store? 

 

 

Faith|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 5
Registered: ‎06-06-2016

Re: Copy of old receipt

[ Edited ]

Hi Faith,

 

Thanks for your response. This was an in store purchase at the Milpitas store.

 

Regards

K {removed per forum guidelines}

Highlighted
Posts: 404
Topics: 20
Kudos: 64
Solutions: 77
Registered: ‎10-19-2017

Re: Copy of old receipt

[ Edited ]

Thanks for clarifying. 

 

Could you provide me with the Customer Service PIN located in blue at the top of that transaction on your online profile? I will also need your full first name, phone number, and the email you want the receipt sent to. 

 

 

Faith|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 5
Registered: ‎06-06-2016

Re: Copy of old receipt

[ Edited ]

Thanks for your response. I have sent you a personal message with the details. Thanks once again.

 

Regards

K. {removed per forum guidelines}

Posts: 404
Topics: 20
Kudos: 64
Solutions: 77
Registered: ‎10-19-2017

Re: Copy of old receipt

Thank you!

 

You should be all set.

 

Have a wonderful day, 

 

Faith|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!