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Posts: 1
Registered: ‎08-04-2019

Copy of in-store phone purchase receipt



I reside in Chile and local laws require all international phones to be registered with the Chilean telecommunications commission, for which I need to provide a copy of the phone's purchase receipt. Since I bought my phone in a Best Buy store, I only had a paper copy of the receipt which I have since lost.


Here it says I can get a copy of in-store purchase receipts by contacting a forum moderator, but I couldn't figure out how to do that in the forums.


How could I get assistance obtaining a copy of the receipt for my phone's purchase?




Posts: 403
Topics: 32
Kudos: 63
Solutions: 19
Registered: ‎07-23-2018

Re: Copy of in-store phone purchase receipt



Welcome to the Best Buy Forums! We love hearing from our customers, and we appreciate you reaching out to our team for support. Different areas have different requirements, and if you are in need of a copy of your receipt, we’d be glad to see if we can help.


To proceed, we will need to gather some information from you. Please send a private message, which you can do by selecting the darker blue box next to my name below. Your full name, email address, and telephone number would be required. There may be additional details that we will request if necessary.

We look forward to working with you.

Sarah|Social Media Specialist | Best Buy® Corporate
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