Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 2
Registered: ‎08-26-2019
Accepted Solution

Complement

[ Edited ]

Recognition of Northridge store # 1180 computer dept. manager Brenton {removed per forum guidelines}.
We've been a best buy elite customer and shopping from your Northridge store for the past ten years. We've always received a great service over the years and I would like the add on the list above named manager as well. Recently we purchased an open item computer which didn't work properly afterwards. Brenton was more than happy to check with other stores in order to replace my computer in a timely manner. He even volunteer to pick up the replacement computer himself in order to quickly resolve the issue. When all options have failed he was able to give us a best deal on the same computer in closed box. We will continue to buy from Best Buy as long as people like Brenton working for you.

 

Store #1180 Northridge, CA

Computer dept manager : Brenton {removed per forum guidelines}

Posts: 260
Topics: 17
Kudos: 33
Solutions: 14
Registered: ‎07-23-2018

Re: Complement

Hi there, pxr380!

 

We appreciate you connecting with us on the Best Buy Forums, and it is nice to hear such great feedback about the service you’ve received at the Best Buy in Northridge. It sounds like Brenton went above the call of duty to get the computer issue resolved, and that’s exactly the type of service we expect from our Blue Shirts. I’m so glad you took the time to let us know, and it is even better that you've noticed this type of service being consistent over the many years you've been a loyal customer!

 

If you did not have the time to let Brenton’s direct manager know about how amazing he is, we’d be glad to do that for you! Please send a private message with your full name, email address, and telephone number. You can do that by selecting the blue box next to my name below.

 

We look forward to hearing from you!

Sarah|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 2
Registered: ‎08-26-2019

Re: Complement

Yes you did. Thank you
Posts: 1,718
Topics: 45
Kudos: 226
Solutions: 85
Registered: ‎10-19-2017

Re: Complement

Hey there,

 

Awesome! Sarah isn’t available at the moment, but I’m glad to see your feedback got to the right place. If anything else comes up in the future that we can assist with here, please don’t hesitate to reach out!

 

Cheers,

Kayla|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!