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Posts: 1
Registered: ‎11-30-2019

Complaint

Was at @Bestbuy today to pickup a tv I ordered online. I was greeted by Carol the manager who proceeded to follow me around the store including the bathroom. Need less to say I’ll NEVER purchase anything from bestbuy again!!
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Posts: 11,747
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Registered: ‎01-03-2013

Re: Complaint

Hello, joeferret, 

 

Welcome to the forum, and thank you for connecting with us regarding your experience at our store. Shopping with us, online or in store, should be a pleasant experience. While it's wonderful to be offered assistance in store when picking up a TV you ordered online, being followed so persistently is not at all the experience we want for our customers. I would be delighted to look further into your experience, so I am sending you a private message. Please keep an eye on your inbox in the top right corner of the page. 

 

Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
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