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Valued Member
Posts: 54
Registered: ‎02-20-2009

Complaint against store

This is a complaint against store #1412.

I went to pick up my purchases at this store 20-25 minutes before closing. I checked in as soon as I pulled into the parking lot, sat there all the way until 8PM, another employee started turning off the light and closing the door, yet, no one bringing my purchases out. I am ended up leaving the store empty handed, and canceled the order, might as well do business with other place that actually cares. If y'all don't want to do curbside pick up anymore, get rid of that feature, stop leading people on and wasted people time.
Social Media Specialist
Posts: 198
Registered: ‎10-12-2021

Re: Complaint against store

Hello, Lance_L


Hello! I hope you are having a great day today! Thank you for reaching out to us here on our Forums although I wish it was under better circumstances. We always strive to provide the best customer service possible. I appreciate great customer service myself so I can understand how you feel, I would like to see if I can asset you in any way or answer any questions you may have. To get started could you send me a private message with your full name, phone number, and email. To send a private message simply click on the blue button to the right of my signature. 



J.Ezra|Social Media Specialist | Best Buy® Corporate
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