Best Buy Store Purchase

[fanielle]

Hi, I would like an email for a formal complaint of the resource mangement at the Anaheim/ Fullerton location, 

123 E Orangefair Mall, Fullerton, CA

on. I would prefer to not list out names of people on an open formu so a private message or email would allow me to voice my isssue with a particular manager at this store. 

[hockeycanuckjc Valued Expert]

I am confused, are there too many people in line , or just in general the wait time is long?

In accordance with COVID - 19 regulations, all stores are exercising precautions for the safety of its customers and may have limited checkout lines to protect customers and reduce crowding. This may result in a longer wait time.

Also, due to the pandemic the store may be short staffed as employees excercised their rights to keep safe by staying at home to protect their family.

If you feel my response does not address your concerns you do have the right to wait for a response from an official BBY Mod, OR..... You can try this post here:

https://forums.bestbuy.com/t5/Best-Buy-Store-Purchase/How-to-Contact-Store-Management-via-Email/td-p...

It shows you how to contact management direct.

[nckhammond]

Maybe BestBuy can get those electronic gizmos that you pay extra for at amusement parks so you don't have to wait in line

[jdogg836]

@nckhammond Dude, I would totally pay extra for a FastPass! You should toss that over on the IdeaX forum, not sure it would get proper attention if I did it since I'm an employee.

[Allison-BBY Social Media Specialist]

Hello, fanielle!

Thank you for joining our online community and posting about your experience. While hockeycanuckjc already offered great support, I'm happy to follow up and offer any additional assistance you may still need. Feel free to send me a private message including your full name, email, and phone number to start. You can find the blue option to message me to the right of my name below.

All the best,