01-17-2019 05:30 PM
Welcome and thank you for reaching out to us! It sounds like you made a fairly large purchase with us, and I'm sorry to hear it didn't work out.
Per our Return & Exchange Promise, if you paid more than $800 by cash or debit card without a major credit card logo, or more than $250 by check, you would receive a check by mail for your refund. You should receive this within 10 business days of your return.
If you're beyond this time frame, please don't hesitate to send me a private message and we'll be happy to take a closer look at things. If not, please allow this time frame to receive the check.
01-27-2021 10:43 PM