11-24-2019 09:19 PM
Charlotte Store #1767, sold me a used/returned Ring Chime Pro as new. At first, I did not notice that there was a broken seal on the box. When I tried to register it using Ring app, it told me the device is already registered to some other user. So, this not just a used/returned item, but also sold in unusable condition. I paid full retail price for the item, in store, today.
Is this just a rogue employee or store manager who is responsible for this? Or is this now Best Buy corporate policy to sell returned items as new? I thought Best Buy always stated explicitly if something was open box.
If a Best Buy brick and mortar store is as shady as this, why would anyone trust Best Buy over other shady online only stores?
How do I know if my TV, which is being shipped, really a brand new one or if Best Buy store is selling me an open box TV at full retail price?
Solved! Go to Solution.
11-24-2019 10:07 PM