Best Buy Store Purchase

[riomg]

Hi. I am trying to get a refund for a product that was charged. While working to dispute with credit card company, they mentioned to reach out to Bestbuy. Please assist.

[Bryant-BBY]

Hello, riomg. 

Thank you for reaching out to us on the Best Buy Forums page. I can understand how you are feeling about being charged twice. I would love to look more into this issue for you today. To get started, can you please send me a private message with your full name, phone number, and email? Also, can you tell me more about the transaction where you were charged twice. 

Bryant-BBY
Social Media Care Specialist
Best Buy Corporate