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riomg
Posts: 1
Registered: ‎01-14-2023

Charged twice

‎01-14-2023 02:01 PM

Hi. I am trying to get a refund for a product that was charged. While working to dispute with credit card company, they mentioned to reach out to Bestbuy. Please assist.

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Bryant-BBY
Posts: 175
Registered: ‎12-29-2021

Re: Charged twice

‎01-14-2023 02:54 PM

Hello, riomg. 

 

Thank you for reaching out to us on the Best Buy Forums page. I can understand how you are feeling about being charged twice. I would love to look more into this issue for you today. To get started, can you please send me a private message with your full name, phone number, and email? Also, can you tell me more about the transaction where you were charged twice. 

 

Bryant-BBY
Social Media Care Specialist
Best Buy Corporate

Bryant|Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support
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