10-12-2022 10:01 PM
Solved! Go to Solution.
10-12-2022 10:15 PM
If the first one failed it is an attempted authorization and nothing but that. Best Buy won't collect on that amount, it will simply fall off on your account in accordance with your card issuer and how they handle pre-authorizations.
Since the 2nd one was successful this is the only one they will collect at that time. Only your bank can tell you about the first authorization and when it will fall off.
10-13-2022 10:18 AM
Welcome to the Best Buy Forums!
Hi Bradley2. Thank you for taking the time to stop by our community forums. I completely understand your concerns with seeing two charges. Generally, an authorization is done to process the order, which is later reversed as hockeycanuckjc mentioned.
If you have any other questions don't hesitate to reached out to us. You're able to send a private message by clicking on the blue button next to my signature.