On December 23, I bought a TV (and some other stuff) with my BBCC at my local Best Buy. While reviewing my finances today, I noticed that I may have had selected 5% back in points instead of financing. I’m hoping that someone here will be able to help me with this matter by changing it to financing.
You will need to go in to the store to get this done for you. The forum moderators can not call Citibank on your behalf and request this as Citibank requires that you (the customer) be there in person to verify identity. It is something that any store can do for you, however. Just bring in your receipt! You will also need to do this prior to the end of the return policy of the item which is January 12th.