05-06-2021 09:22 AM
05-06-2021 02:04 PM
Welcome to the Best Buy Forums!
I appreciate you taking the time to join and write us about your experience during your scheduled appointment. I understand where you're coming from, as I used to love looking and touching my new deck of choice prior to buying one. I truly appreciate you for taking the time to share your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. I also have documented this at a corporate level for internal review. However, you will not receive any communications about this, as it will be handled internally. Thanks again for reaching out to us!
05-06-2021 03:02 PM
05-06-2021 04:28 PM
I totally understand, Billbob. This is why I advised, I had documented this for internal review at a corporate level. I only mentioned that from that documentation, you would not be receiving any type of communication, as it gets handled internally. Thanks again for reaching out and sharing this with us!
05-06-2021 06:01 PM