Best Buy Store Purchase

[andrewr58]

I ordered two S7 Samsung 4k monitors for my business
One was provided at 299

One was canceled and now multiple inventoried at $470


How can you cancel a committed order then charge more.
I have to have same monitors. I already have waited two weeks !!!

Someone please help me this isn’t ethically right
Should I take up legal acton ?

[Riley-BBY Social Media Specialist]

Hello, andrewr58.

Thank you for taking the time to reach out to us on Forums about your order situation.

Making sure you can get the best price possible is very important and I understand your frustration with the situation. I would like to take a deep dive into your old order and see what happened to the order. In order to provide assistance, I do need your information so I can take a look. When you can please reach out to me via private message with your full name, telephone number, email, cancelled order number and new order number. There we can provide direct support for your situation and see what happened to your order.

In addition, I do want to inform you as of March 20th, our Forums will no longer be available, for future support you can reach out to us on Social Media or on our support page.

Thank you,

[andrewr58]

I messaged and have heard nothing back