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New Member
Posts: 2
Registered: ‎01-07-2019

Can’t track my order

I went into the store and had a worker place n order for a phone on their computer. I signed up for order updates through my phone and in a text it said I could track it using the number. I entered the number and it didn’t recognize it and I have no clue where my order is or what delivery service is going to deliver it. Can anyone help?
Posts: 209
Topics: 13
Kudos: 13
Solutions: 9
Registered: ‎10-19-2017

Re: Can’t track my order

Hey @tyrarogers1

 

We'd be happy to take a look into this if your order has not yet arrived.  So that we can, could you send us a private message (PM) with your order number, phone number, full name, and email?

 

Thanks, 

Faith|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 2
Registered: ‎01-07-2019

Re: Can’t track my order

yes, I did solve my problem thank you