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Registered: ‎12-04-2019

Burbank Illinois Store does not pick up phone -- 45 minutes of constant ringing

and no one answers. What is wrong with BestBuy? I'm trying to spend money and they won't pick up the phone?

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Registered: ‎12-23-2016

Re: Burbank Illinois Store does not pick up phone -- 45 minutes of constant ringing

[ Edited ]

Hi, moxieman,

 

Welcome to the Best But Community forums. Waiting on hold is never a good experience, and it isn't something we want to happen to our customers.

 

As you probably know, this is one of our busiest times of year, and our stores are answering calls as quickly as they can in the order the calls are received. For product availability inquiries it is best to check our website for current status. For sales you may also consider calling (888) BESTBUY or (888) 237-8289,a s our stores cannot complete sales over the phone.

 

We'd also love to see you in person if you'd like to swing by one of our stores.

 

Sincerely, 

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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