10-30-2020 04:27 AM
10-30-2020 05:52 AM
11-03-2020 04:40 PM
Hey there, Dalton2000,
Thanks for your question. @nchhammond offered great advice. If you notice any damage to a product you purchased and brought home directly from the store, connecting back with that location to speak about options ASAP is very important. See our Return & Exchange Promise here for more information, particularly details currently found under the heading “Like-new condition.”
If you have not done so already, I would highly recommend speaking with your local store about your situation. Please let us know how that goes or if you have any additional questions we can help with from here.
|Kayla|Social Media Specialist | Best Buy® Corporate|
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