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jvernon12
Posts: 1
Registered: ‎04-05-2019

Broken Screen when I got home. Best buy won't let me return!!

‎04-05-2019 12:27 PM

This is amazing.  I bought a 70 inch LG TV.  Brought it home in the box.  Opened it two weeks later, and the screen was cracked.  The local store says I can't return it.  LG won't help either.  Unbelievable.  And it seems from reading this forum that it happens a lot with best buy.  

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Fey-BBY
Posts: 1,041
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Registered: ‎11-30-2015

Re: Broken Screen when I got home. Best buy won't let me return!!

‎04-05-2019 12:36 PM

Hi, jvernon12,

Welcome to the Best Buy Forums!

I see that you already have a Private Message conversation initiated with us in regards to this. You're welcome to reach back out to us, there, to continue this conversation.

Thanks,

Fey|Social Media Specialist | Best Buy® Corporate
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