04-05-2019 12:27 PM
This is amazing. I bought a 70 inch LG TV. Brought it home in the box. Opened it two weeks later, and the screen was cracked. The local store says I can't return it. LG won't help either. Unbelievable. And it seems from reading this forum that it happens a lot with best buy.
04-05-2019 12:36 PM
Hi, jvernon12,
Welcome to the Best Buy Forums!
I see that you already have a Private Message conversation initiated with us in regards to this. You're welcome to reach back out to us, there, to continue this conversation.
Thanks,
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