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New Member
Posts: 3
Registered: ‎01-05-2021

Brian, General Manager, Augusta Maine location

I wrote a letter explaining why you should reconsider your position in the company, not only will the public see this damaging review and the implications on how this will affect your job and your career.  Governor Mills also has a copy of this damaging review

Posts: 441
Topics: 24
Kudos: 88
Solutions: 29
Registered: ‎02-08-2019

Re: Brian, General Manager, Augusta Maine location

Hey, bobmichel54,

 

Thanks for reaching out to us on the Forums. It sounds like you have a complaint regarding one of our managers, and I'm sorry to hear about that. We pride ourselves on providing world class customer service, and I am saddened by the news that this may not have been the case for you.

 

I'm happy to document this complaint for you. Please send us a private message with your full name, email, and phone number and I can get started.

 

Best,

 

Meg|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎01-05-2021

Re: Brian, General Manager, Augusta Maine location

[ Edited ]

Robert {removed per forum guidelines} {removed per forum guidelines}, {removed per forum guidelines}. In the best buy forum you will see the lengthy damaging review I wrote against Brian. General manager Augusta ME store. I will see this thru until the end and all the way to the top of the chain of command. I will have his job taken from him that I can promise you!!!

Posts: 4,458
Topics: 46
Kudos: 460
Solutions: 265
Registered: ‎11-29-2016

Re: Brian, General Manager, Augusta Maine location

Good evening, Robert,

 

Thank you for getting back to us with this information.  Meg is unavailable at the moment, but I wanted to step in make sure we’re fully documenting your feedback.  Please know these Support Forums are fully visible to the public, and you’ve certainly come to the right place to share your experience with us.  I appreciate you calling our attention to this particular matter.

 

All the best,

SeanM|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎01-05-2021

Re: Brian, General Manager, Augusta Maine location

Thai you for I will see this to the end to make sure that no general manager including Brian will no that exhibiting this behavior will get you fired so be ready!