06-14-2021 02:23 AM
06-14-2021 11:36 AM
Good morning, amalquader,
Welcome to our community forums and thank you for taking the time to let us know about your purchase. I can imagine how concerning it would be to open an empty package and can understand wanting to get help with this as quickly as possible. I'd be happy to help you look into what options are available moving forward.
As you mentioned, the store where you made this purchase is usually best suited to assist you. Have you been able to get in touch with them since making this post? Please let me know if I can do anything to help at this time!