02-22-2020 08:18 AM
02-22-2020 10:38 AM
02-22-2020 12:18 PM
Thank you for taking the time to visit us here on our community forums. I use store pickup quite a bit myself so I would be surprised to hear that I'm not able to pick up an order I placed. I do have some more questions about this order so I can make sure your feedback gets to the right place. You mentioned that this card is under your husbands name, is that correct? If so, your husband would need to be present with that credit card as well as his government issued ID in order for this order to be released. We are unable to make exceptions even in the case of spouses. During the checkout process the purchaser does typically have the option to add an additional person to pick up this order. That person would only need to provide their government issued ID to receive this order. You can find some more details here. Please don't hesitate to let us know if you have any further questions we can help with.
02-22-2020 12:44 PM
I would be glad to take a look at this order to clear up any confusion. I will need a few more details in order to do so. Can you please send me a private message that includes your:
You can send me a private message by clicking the blue button at the bottom of this post. I'll keep an eye out for your response.