03-06-2019 12:12 PM
03-06-2019 12:40 PM
Hey, Bella-o-spt,
Thanks for the post! I know a cancelled order can be a bit confusing, especially when it comes as a surprise. While orders can be cancelled for a variety of reasons having to do with the verification, I'd be happy to take a look at this and see if I can find out more information.
Would you be able to send me a private message that includes the following?
-Name
-Phone Number on the order
-Order Number
Best,
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