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Posts: 1
Registered: ‎10-12-2017

Bestbuy.com did not activate Microsoft Office

I am probably an idiot for waiting for so long. But at the time I bought my computer I did not need to install the Microsoft office when i bought it months ago. So i attempted to use the key they gave me when i bought it online and picked it up in store and when I put in the key it said that the Microsoft office was not activated when I purchased it. Is there anything i can do to fix this?
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Registered: ‎08-08-2017

Re: Bestbuy.com did not activate Microsoft Office

Hi there, AdrianD21,

 

Welcome to the Best Buy Community forums!  Microsoft Office is quite an essential tool for everyday life, so I can imagine the frustration of not being able to activate your software.

 

Using the email you used when registering for our forums, I was able to locate your order from May of this year. To protect your personal information, though, I'll be sending you a private message to gather a few additional details so we can see how we may be able to assist further.

 

You can check your private messages by first logging into the forum, and then selecting the envelope in the top right-hand corner of the page.

 

Speak to you soon,

Sam|Social Media Specialist | Best Buy® Corporate
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