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Posts: 1
Registered: ‎10-12-2017

Best customer service ever experienced!

So I need to provide some back story in order for everyone to understand. My husband was out of work for 1.5 months and I recently lost my job. Our only option for paying rent so we were not homeless was to use our Best Buy store card to buy visa cards for rent. I showed up at the store in Tallahassee, FL when they opened at 10 am and didn't leave until after noon. This is because one of the cards I had reserved went missing so the customer service reps looked for the other cards. A customer service rep who worked the previous day when the cards were reserved even came in on her day off to find them. Because of these three amazing ladies my family is not homeless. I am sincerely grateful to them and to Best Buy for training them.
Posts: 6,267
Topics: 100
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Registered: ‎11-30-2015

Re: Best customer service ever experienced!

Morning Vcalhoun,

 

Welcome to the Best Buy Support Online Forum Community! Life can get difficult from time to time, and I’m also grateful that your local Best Buy was able find the Visa Gift Card you purchased.

 

I appreciate the time you’ve taken to share your experience with us here. I’d be happy to ensure that your positive feedback is passed along to your local Best Buy.

 

Respectfully,

Mariah|Social Media Specialist | Best Buy® Corporate
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