10-02-2018 06:42 PM
10-07-2018 12:09 PM
Welcome to the Best Buy forums britt2018-
Purchasing from Best Buy should be fast and seamless! Should you not be satisfied with your new technology then you’re backed by our Return and Exchange Promise. It’s disheartening to hear you noticed physical damage to the bottom right of the screen days after you took it home, and I too would be looking for help, and I appreciate the chance to see what I can do to better assist you!
I was unable to locate any purchases that were placed under the email address provided. Can you send me your full name, phone number email address, and customer service pin from the bottom of your receipt.
Click the blue button in my signature line below to send your private message to me! I hope to hear back from you soon!