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Posts: 1
Registered: ‎04-14-2021

Best Buy Customer Service Survey

I have been trying to leave a survey for an excellent experience at Best Buy in Manhattan, NY; but I have not been able to find a way to take a customer satisfaction survey. I have a survey PIN at the bottom of my receipt, but I can't seem to find a survey. Any help would be much appreciated, thanks!

Posts: 698
Topics: 30
Kudos: 151
Solutions: 49
Registered: ‎02-08-2019

Re: Best Buy Customer Service Survey

Hi, aj777!


Thanks for reaching out to us, and expressing your concern to leave some positive feedback. We absolutely love to hear that!


Our surveys are generally sent via email some time after purchase. I'd be happy to record your feedback here at the Best Buy corporate campus, as well as pass it onto the store, if you'd like! Please send me a private message with your full name, email, phone number, and your feedback, and I can get started right away.




Meg|Social Media Specialist | Best Buy® Corporate
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