12-28-2020 08:46 PM
01-01-2021 04:57 PM
Welcome to our community, Ipahri,
Thank you for reaching out to us. Having an item unexpectedly cancel from an order is a letdown, and we don't want that to ever happen. I have also experienced a similar situation on an order that I had placed last month that had included a Nintendo Switch game. In my situation, the item had sold-out, and I can understand your desire to find our more information as to what had happened on your order. To get started, can you please send me a private message with your full name, email address, and phone number? You can send me a private message by logging into the forum and clicking on the blue button across from my signature on this post.