07-19-2020 05:57 PM
07-19-2020 08:55 PM
Have you heard of this virus thing going around? That's why they're doing things by appointment. And when you go to bestbuy.com, they have a link to their safety info right on top, and in there, there are links to make an in store appointment.
07-21-2020 01:02 PM
07-21-2020 10:06 PM
The link that drumn_bass mentioned provides the details on ways to shop. Most stores are handling walk-in business for items that you can pick up and take to check out. Those same stores require appointments for complex sales like appliances. Due to the limited resources and staffing, this is the way we can ensure there is someone knowledgeable in that area available to assist you.
In the right column is the option for making an appointment for an in-store consultation. Due to the high likelihood of needing delivery or pickup along with ordering from the warehouse, this is a complex interaction as mentioned above. It will require an appointment.