12-12-2019 02:43 PM
12-20-2019 02:10 PM
Hi there, puentejessica,
Welcome to our Best Buy community forum! As someone who loves a good deal, I can understand why you'd be looking for a Price Match when you saw the item for $20 less through Best Buy on Google Express. I know that's something I'd want to look into as well if in your shoes!
Our goal is always to provide our customers with the best experience we can, so I'm sad to hear that you felt blown off when you asked for the cashier at our Best Buy Mueller Airport location in Austin to Price Match the deal. That's not how we want you to feel when you're looking for help!
However, nckhammond is correct that Best Buy through Google Express is separate from Best Buy, so we'd be unable to Price Match that offer. You can learn more about what qualifies for a Price Match by checking out our Price Match Guarantee for more details.