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Posts: 2
Registered: ‎02-09-2021
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BEWARE BEFORE BUYING A PHONE FROM THEM!!

Hi, I recently bought the new iPhone 12 Pro Max from Bell. On December 18 2020. At the time of the purchase the guy working there did not tell me about any free promotions that come with the plan i bought. He didn’t tell me about free accessories being given by Bell. One of those accessories was free AirPods. I tried talking to Bell on the phone but they said “since i bought the phone from Best Buy. Its Their problem. So now i have to call Bestbuy. I doubt they will give it now. But beware. Do your research before buying a phone from them.
Valued Contributor
Posts: 2,187
Registered: ‎02-07-2011

Re: BEWARE BEFORE BUYING A PHONE FROM THEM!!

What is Bell? Is that a Canada thing? These forums only support Best Buy USA. Best Buy Canada has a twitter account if I remember correctly that you can post to.
Posts: 18,218
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Registered: ‎09-29-2008

Re: BEWARE BEFORE BUYING A PHONE FROM THEM!!

Welcome to our community, Harjoth56.

 

It really seems like part of the fun of getting a new phone is all the goodies than can go with the investiment. I was unhappy to hear about your experience and I regret any inconvenience to you.

 

With apologies--and as nckhammond has pointed out--this Community is intended for our U.S. customers. Please contact Best Buy Canada for further assistance with your concerns.

 

Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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