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Posts: 1
Registered: ‎11-09-2021
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Awesome Customer Service



Me and my husband had a great customer service on Best Buy Greenspoint! Everyone asked if we needed help and made us feel welcome but Malia (I hope Im writing her name right) was awesome! I had doubts of buying an adaptor for my mom's ipad and she helped us by not letting us buy the wrong thing! So thankful for Malia's help and attention to what we needed! Thank you Malia! 

Posts: 5,177
Topics: 55
Kudos: 440
Solutions: 322
Registered: ‎11-29-2016

Re: Awesome Customer Service

Hey, heyvanessahey,


Welcome to our forums!  Is there anything worse than trying to do something nice for your mom, only to buy the wrong thing, or accidentally getting her something she can’t use?  It’s certainly happened to  me a time or two, so I’m glad Malia was able to help you and your husband find just the right adaptor you were looking for!


I want to make sure Malia is recognized for her fantastic customer service skills, so I’ll be sure to forward your post to the leadership team at our Greenspoint location in Houston, so they can pass along your kudos!  It sounds like Malia is providing some excellent customer service at that store, and I appreciate you taking the time out of your day to share this with us!


All the best,

SeanM|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 87
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Registered: ‎11-08-2021

Re: Awesome Customer Service

This topic has been moved to its own thread under the board Best Buy Store Purchase for further review.