Best Buy Store Purchase

[GPE]

Dear Best Buy,

After having spent many hours on the phone with your support team, I am no closer to resolving my issue.

This morning was the final straw.  I need help in solving a refund issue over a refrigerator purchase.

Can someone in authority at Best Buy please contact me?    Sincerely, GPE

[Alex-BBY Social Media Specialist]

Hello, GPE,

Welcome to the Best Buy Forums!

We appreciate you reaching out regarding a refund. We sincerely apologize about this experience and it's not what we strive for. I would love to assist and see what's possible. Can you please send over a private message with your full name, phone number and email address? You can click on "Private Message" next to my signature. Thank you and I hope to hear back from you soon.

Kind regards,