08-04-2022 10:51 AM
Dear Best Buy,
After having spent many hours on the phone with your support team, I am no closer to resolving my issue.
This morning was the final straw. I need help in solving a refund issue over a refrigerator purchase.
Can someone in authority at Best Buy please contact me? Sincerely, GPE
08-04-2022 11:20 AM
Welcome to the Best Buy Forums!
We appreciate you reaching out regarding a refund. We sincerely apologize about this experience and it's not what we strive for. I would love to assist and see what's possible. Can you please send over a private message with your full name, phone number and email address? You can click on "Private Message" next to my signature. Thank you and I hope to hear back from you soon.
Alex|Social Media Specialist | Best Buy® Corporate