09-02-2019 11:16 PM
Solved! Go to Solution.
09-05-2019 12:34 PM
Thanks for connecting with us here on the Best Buy Forums. I can’t begin to tell you how many times I’ve been saved by having a screen protector on my phone! They are a great peace of mind, and it sounds like they’ve done the job for the devices you’ve mentioned. I’d say this is a highly recommended accessory for mobile devices!
To answer your question, the Simple Lifetime Replacement Warranty, can be executed in our stores if the screen protector cracks at any time during the lifespan of the protected phone. The phone, the screen protector, and the receipt will be required, to be considered for a replacement. We can help with that if necessary. Please note, this only applies to screen protectors for phones. For other devices from Armor Edge, customers will need to seek support directly through the manufacturer. Our Blue Shirts will know how to process this, and will be available to assist at a Best Buy near you.
Please let us know if you have further questions!