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New Member
Posts: 1
Registered: ‎03-24-2019
Accepted Solution

Apple Watch 4 purchase

I was wanting to know if I bought an Apple Watch 4 on 3/4/2019 and was thinking about exchanging it for the cellular one that’s $100 more. How long do I have to take it back to the store and exchange it? Thanks
Best Buy Employee
Posts: 847
Registered: ‎01-09-2015

Re: Apple Watch 4 purchase

Standard return period is 15 days., which would have expired on March 18th.  Based on your purchase history, you may have a 30 or 45 day return period if you have attained MyBestBuy Elite levels.

I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
Posts: 2,152
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Registered: ‎08-08-2017

Re: Apple Watch 4 purchase

[ Edited ]

Hi there, Steph01,


Welcome to our community.  I love the convenience my Apple Watch has added to my life over the last few years, and I'm excited to hear you decided to buy one for yourself!  I imagine having access to my carrier's cellular network, even without my phone next to me, would be pretty sweet.


@jdogg836 is spot-on here.  The only thing I want to add is that activated devices (such as Apple Watches with Cellular) carry a 14-day return and exchange period.  Once you make your exchange, it's important to note that your shortened return and exchange period would begin that day.


Return & Exchange Promise


Enjoy your new tech!  Let us know if you have any other questions, anytime.

Sam|Retired Social Media Specialist | Best Buy® Corporate
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