Best Buy Store Purchase

[luizaazi]

Good evening!
Yesterday I bought a Canon EOS Rebel T7 along with Geek Squad’s warranty in Miami’s Best Buy store. So I have received an e-mail with the link to access my plan but I can’t access it, because it demands the last 4 digit numbers of my phone. I’m not a US resident, so the guy who sold me the plan in Best Buy digited random numbers and didn’t give them to me. What can I do about it?

Thanks in advance

[luizaazi]

Good evening!
Yesterday I bought a Canon EOS Rebel T7 along with Geek Squad’s warranty in Miami’s Best Buy store. So I have received an e-mail with the link to access my plan but I can’t access it, because it demands the last 4 digit numbers of my phone. I’m not a US resident, so the guy who sold me the plan in Best Buy digited random numbers and didn’t give them to me. What can I do about it?

Thanks in advance!

[Faith-BBY Senior Social Media Specialist]

Hey, Luizaazi, 

I would love to help get to the bottom of this with you. So that I can, could you send us over a private message with the Customer Service PIN located toward the bottom of your receipt along with your international phone number, full name, and email? 

You can send a private message by simply selecting that darker blue box to the far right of my signature below.